Fido Customer Survey


1 : Are you satisfied with the Fido web page (contents, layout, download capabilities, support page, etc.) ?
2 : Are you satisfied with the ordering procedure (understandable, any practical problems, obstacles, etc.)?
3 : Are you satisfied with the delivery (delivery time, package contents, etc.)?
4 : What was your first impression when you first time used Fido (connecting the trace box, understanding how to use, first time configuration, obstacles, etc.)?
5 : Are you satisfied with the Tracebox SW (Fido.exe and support tools, quality, functionality, stability)?

6 : How is the entire system (phone, cables, box, PC applications) working (performance, stability, usability, features, documentation,obstacles)?

7 : Would you or your company be interested in buying a tracing software tool that connects to Fido.exe, activates tracing, captures the traces into a log file, decodes/views/analyzes traces, supports user-written plug-ins?
8 : Other comments and ideas about possible improvements:
9 : If you are interested in futher discussion or you have any questions please enter your contact information: